Dear Customers, Partners and Colleagues,
Concrete has rolled out AI tools into the daily work of the entire team — not just the engineering department — together with three mandatory rules covering client data and human accountability.
👉 Every member now has access to, and hands-on guidance for, Claude, Gemini, GitHub Copilot and ChatGPT, applied to the actual work of their own role:
- Engineers: help with writing and reviewing code. An automated reviewer runs first on every pull request, so the human review can focus on design and business logic.
- BA and QA: consolidating requirements, drafting specifications, generating test cases from a business description.
- Admin, HR and Accounting: extracting data from documents, drafting emails and reports, looking up internal policies.
The programme comes with three rules that apply to every department:
- Never put client data, contract information or project source code into a public tool.
- AI produces drafts only — the person doing the work still reviews and remains accountable for the final result.
- Every use case must prove its value with measurements before being rolled out widely.
The goal is not fewer people, but less repetitive work — so the team can spend its time on the part that genuinely requires thinking. This is also how we advise clients on adopting AI; see our services for details.
Thank you for your continued support.